Question 1

What is EasySched?

Accepted Answer

EasySched is a complete business management platform built for independent service professionals like barbers, stylists, tattoo artists, and estheticians. Unlike basic booking tools, EasySched combines appointment scheduling, payment processing (including Tap to Pay on iPhone), client management, and business analytics—all in one app. No commissions on bookings, no expensive hardware required.

Question 2

Who is EasySched for?

Accepted Answer

EasySched is built for independent service professionals — primarily barbers, hair stylists, and estheticians, as well as tattoo artists. It's ideal for solo operators, booth renters, and suite owners who want professional-grade booking, payment, and client management tools without paying a commission on every appointment.

Question 3

How long does setup take?

Accepted Answer

Most users are up and running in under 10 minutes. Simply sign up, add your services and business hours, optionally connect your Stripe account for payments, and share your custom booking link. That's it! We provide video tutorials and live chat support if you need help.

Question 4

Is there a trial period?

Accepted Answer

Yes! EasySched offers a 14-day trial with full access to all features—no credit card required. Test unlimited bookings, payment processing, calendar sync, client management, and analytics before committing. Cancel anytime during the trial with no charges.

Question 5

Do I need technical skills to use EasySched?

Accepted Answer

Not at all! EasySched is designed to be incredibly simple. If you can use Instagram or text messaging, you can use EasySched. Everything is point-and-click, with clear instructions. Our mobile app works just like the apps you use every day.

Question 6

How does EasySched reduce no-shows?

Accepted Answer

EasySched reduces no-shows by up to 70% through automated SMS and email reminders sent before appointments. You can also require deposits at booking time, charge automated no-show fees through Stripe, and track client reliability with our analytics dashboard. Clients can easily reschedule through their confirmation link, reducing last-minute cancellations.

Question 7

Can I accept payments through EasySched?

Accepted Answer

Absolutely! EasySched integrates with Stripe to accept online payments, deposits, and full payments at booking. Business owners can use Tap to Pay on iPhone through our mobile app—no card reader needed. Accept contactless credit/debit cards, Apple Pay, Google Pay, and digital wallets anywhere, anytime. Process payments in seconds while on the go.

Question 8

Does EasySched sync with my Google or Outlook calendar?

Accepted Answer

Yes! EasySched offers two-way sync with both Google Calendar and Outlook. Appointments booked in EasySched automatically appear in your calendar, and events you create in Google/Outlook block off time in EasySched—preventing double-bookings. Changes sync in real-time, so your schedule is always accurate.

Question 9

Can I sell products and services together?

Accepted Answer

Yes! EasySched lets you sell retail products alongside appointment services. Perfect for barbers selling hair products, tattoo artists selling aftercare, or stylists selling styling tools. Track inventory, receive low-stock alerts, and process everything in one transaction. Your clients can add products during booking or at checkout.

Question 10

Does EasySched work on mobile devices?

Accepted Answer

EasySched has a full-featured mobile app for iOS (Android coming soon) that lets you manage your entire business from your phone. Accept bookings, process payments with Tap to Pay, view your schedule, message clients, and track analytics—all on the go. Your clients can book through their mobile browser with a mobile-optimized booking page.

Question 11

How does Tap to Pay on iPhone work?

Accepted Answer

Tap to Pay turns your iPhone into a contactless payment terminal—no extra hardware needed. Simply open the EasySched mobile app, enter the payment amount, and have your client tap their card or phone to your iPhone. The payment processes securely through Stripe in seconds. Works with credit/debit cards, Apple Pay, Google Pay, and contactless wallets. Available on iPhone XS and newer.

Question 12

Can I track client history and preferences?

Accepted Answer

Yes! EasySched stores complete client profiles including contact info, booking history, services purchased, payment records, notes, and preferences. Track client retention, lifetime value, and identify at-risk clients with analytics. Unlike marketplace platforms, your client data is yours—export it anytime.

Question 13

How much does EasySched cost?

Accepted Answer

EasySched pricing is simple and transparent: $35/month for unlimited bookings with no commissions. This includes all features: Tap to Pay, calendar sync, automated reminders, client management, analytics, and more. We also offer a 14-day trial (no credit card required) and monthly or annual billing options. Payment processing fees are standard Stripe rates (2.9% + $0.30 per transaction).

Question 14

Are there any booking commissions or hidden fees?

Accepted Answer

Zero booking commissions. You pay $35/month flat rate for unlimited bookings—that's it. No surprise fees, no per-booking charges, no percentage of your revenue. The only additional cost is standard Stripe payment processing fees (2.9% + $0.30 per transaction) when you accept card payments—the same rate you'd pay anywhere else.

Question 15

Do you offer a trial?

Accepted Answer

We offer a generous 14-day trial with full access to all features. This gives you plenty of time to test everything and see if EasySched is the right fit. After the trial, plans start at just $35/month for unlimited bookings with no commissions.

Question 16

Do you offer discounts for annual plans?

Accepted Answer

Yes! Save 15% when you pay annually instead of monthly ($360/year vs $420 if paying monthly). Annual plans are billed once per year at a discounted rate, saving you $60. You'll still get the full 14-day trial before committing to annual billing.

Question 17

Can I cancel my subscription anytime?

Accepted Answer

Absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription anytime from your account settings. If you cancel, you'll retain access until the end of your current billing period. Your data remains exportable even after cancellation.

Question 18

How does Stripe integration work?

Accepted Answer

Connecting Stripe takes 2 minutes. Click "Connect Stripe" in your settings, sign in to your Stripe account (or create one), and authorize EasySched. That's it! Payments flow directly to your Stripe account and are deposited to your bank account on Stripe's schedule (typically 2 business days). You maintain full control of your Stripe account.

Question 19

Can I import my existing customer data?

Accepted Answer

Yes! EasySched supports importing customers from CSV or Excel files. Simply prepare a spreadsheet with customer names, emails, and phone numbers, then upload it through the dashboard. Our import wizard guides you through mapping columns and previewing data before final import.

Question 20

How do I add EasySched to my website?

Accepted Answer

EasySched provides a custom booking link (e.g., easysched.com/yourbusiness) that you can share anywhere—Instagram bio, website, email signature, or text messages. You can embed the booking page as an iframe on your website or simply link to it. No coding required.

Question 21

Do I need to configure email and SMS reminders?

Accepted Answer

Email and SMS reminders work out-of-the-box with sensible defaults. EasySched automatically sends reminders 24 hours before appointments. You can customize the timing, message content, and which notifications to enable from your business settings. No technical setup required.

Question 22

Is EasySched good for independent stylists and spa professionals?

Accepted Answer

Absolutely! EasySched is perfect for independent stylists and spa professionals. Features designed specifically for you: multi-service bookings with add-ons (color + cut + blowout), retail product sales at checkout, automated reminders to reduce no-shows, client retention analytics, and Tap to Pay for quick checkout. Manage your entire business from your phone.

Question 23

Does EasySched work for barbershops?

Accepted Answer

EasySched was built with barbers in mind! Accept bookings 24/7 through your custom booking page, reduce no-shows with automated reminders, charge deposits to secure appointments, accept walk-in payments with Tap to Pay on your iPhone, and track your most valuable clients. No commissions mean more money in your pocket.

Question 24

Can tattoo artists use EasySched?

Accepted Answer

Yes! Tattoo artists love EasySched for managing consultation appointments, session bookings, and deposit collection. Require deposits at booking to secure time slots, accept final payments with Tap to Pay, sell aftercare products alongside appointments, and keep detailed client notes and design preferences. Perfect for both shop-based and traveling artists.

Question 25

Is EasySched suitable for fitness trainers and coaches?

Accepted Answer

Definitely! Personal trainers and fitness coaches use EasySched to manage 1-on-1 sessions, small group training, and nutrition consultations. Schedule recurring sessions, accept payments upfront or post-session, sync with your personal calendar to avoid conflicts, and track client attendance and progress. Mobile app lets you manage everything from the gym floor.

Question 26

Can consultants and coaches use EasySched?

Accepted Answer

Absolutely! Consultants, business coaches, and professional service providers use EasySched to manage discovery calls, strategy sessions, and ongoing client appointments. Accept deposits for high-value sessions, sync with Google/Outlook to prevent double-bookings, send automated reminders, and accept payments instantly with Stripe integration.

Question 27

Is my customer data secure?

Accepted Answer

Yes. EasySched uses bank-level encryption (SSL/TLS) to protect all data in transit and at rest. Customer payment information is handled exclusively by Stripe (PCI DSS Level 1 certified)—we never store credit card numbers. Your data is backed up daily and stored in secure, redundant data centers. We're GDPR compliant and take privacy seriously.

Question 28

How does EasySched handle payments securely?

Accepted Answer

All payment processing is handled by Stripe, the industry leader trusted by millions of businesses worldwide. EasySched never stores credit card numbers—payment data goes directly to Stripe's PCI-compliant servers. Tap to Pay uses the same secure tokenization as Apple Pay. Your customers' payment information is protected by bank-level security.

Question 29

Who owns my client data?

Accepted Answer

You do. 100%. Your client contact information, booking history, and business data belong to you. Export your client list anytime in CSV format. If you ever decide to leave EasySched, you can take all your data with you. We don't sell your data to third parties or hide client contact info from you.

Question 30

What happens to my data if I cancel?

Accepted Answer

Your data remains accessible for 30 days after cancellation, giving you time to export everything you need. After 30 days, we permanently delete your business data from our servers. You can export client lists, booking history, and financial records anytime before or during this period.

Question 31

What kind of customer support do you offer?

Accepted Answer

We offer email support at support@easy-sched.com to help you get the most out of EasySched. Our team is responsive and committed to helping your business succeed. All plans include full customer support—no premium tier required.

Question 32

How reliable is EasySched? What's your uptime?

Accepted Answer

EasySched maintains 99.9% uptime, backed by redundant servers and automatic failover. We use industry-leading cloud infrastructure (AWS) with daily backups. Real-time system status is available at status.easysched.com. In the rare event of downtime, we notify all users immediately and work around the clock to restore service.

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