Remove a customer ban from the web dashboard when the customer should be allowed to book new appointments again.
#Unban a client
- From the dashboard workspace navigation, select Clients.
- Select the Banned tab.
- Find the customer you want to restore.
- Select Unban.
- Review the Confirm Unban screen, then select Confirm Unban.
#What happens next
EasySched displays a confirmation such as QA Client 20260818 has been unbanned successfully. The customer is removed from the Banned list. The confirmation states that the customer can book new appointments again, their contact information is removed from the ban list, and their ban status and history are cleared.